Terms of Use
These Terms of Use explain how players may access and use Pin-Up Bangladesh services, including casino games, sports betting, payments, bonuses, and account tools. By registering, logging in, depositing, playing, or using any platform feature, the user accepts the current Terms and agrees to follow the rules of the service. Pin-Up Bangladesh Terms state that the platform is operated by Carletta N.V., registration number 142346, under Curaçao licence OGL/2024/580/0570.
Acceptance of Terms
Using Pin-Up Bangladesh means accepting the Terms in full. The agreement applies when a user creates an account, deposits funds, plays games, places bets, claims bonuses, or requests withdrawals. If a player does not agree with the Terms, they should stop using the platform.
The Terms may be updated, and continued use means acceptance of the revised version. Players should review the latest rules before making deposits, claiming promotions, or requesting withdrawals, because service conditions can change.
Eligibility and Account Rules
Pin-Up Bangladesh is available only to eligible adult users who are at least 18 years old. Users must also make sure that online gambling is not prohibited in their jurisdiction, because the platform does not provide legal advice.
| Rule | What It Means |
|---|---|
| Minimum age | 18+ only |
| Local law | User must check whether gambling is allowed locally |
| Account limit | One account per person |
| Registration data | Name, date of birth, email, and phone must be accurate |
| KYC | Passport or NID may be requested |
| Account security | User is responsible for login credentials |
Only one account per person is allowed. Multiple accounts may be terminated, and associated funds can be forfeited if the rule is violated.
Account Responsibilities
Users are responsible for all activity made through their account. Passwords, OTPs, 2FA codes, wallet PINs, and payment details must remain private. If a user suspects unauthorized access, they should contact support immediately.
Accurate account information is required for safe payments and withdrawals. If the name, phone number, email, payment method, or KYC document does not match, withdrawals or account recovery may be delayed.
Payments, Deposits, and Withdrawals
All payments must be made through approved methods available on the platform. Pin-Up Terms list bKash, Nagad, Rocket, Visa, and Mastercard as deposit methods, with ৳200 minimum deposit for bKash/Nagad and ৳500 for Visa/Mastercard.
| Payment Rule | Current Terms Detail |
|---|---|
| bKash/Nagad minimum deposit | ৳200 |
| Visa/Mastercard minimum deposit | ৳500 |
| Minimum withdrawal | ৳1,000 |
| bKash/Nagad withdrawal time | 1–24 hours |
| Card withdrawal time | 1–72 hours |
| Withdrawal method | Same method as deposit where applicable |
Withdrawals may require verification before processing. The platform may request additional KYC checks, especially before withdrawals or when transaction activity needs review.
Bonuses and Promotions
All bonuses have their own rules, wagering requirements, expiry periods, and game restrictions. Pin-Up Terms list standard wagering as x50, typical bonus expiry as 72 hours, and a maximum active-bonus bet of ৳500 or 10% of the bonus amount, whichever is lower.
Bonus misuse may lead to cancellation of rewards and winnings. Players should avoid duplicate accounts, false information, promotion abuse, or betting patterns designed to exploit bonus rules.
Before Claiming a Bonus
Check these details before activating any offer:
- minimum deposit in BDT;
- promo code requirement;
- wagering multiplier;
- expiry time;
- maximum bet;
- eligible games;
- game contribution;
- withdrawal restrictions;
- KYC requirements.
Prohibited Activities
Users must not abuse, manipulate, or interfere with the platform. Fraud, identity misrepresentation, money laundering, collusion, cheating, bots, unauthorized tools, technical exploitation, and attempts to access other accounts are prohibited.
Violations can lead to account restrictions, suspension, termination, or fund review. The platform may suspend or close accounts for multiple accounts, fraud, bonus abuse, underage gambling, or use from restricted jurisdictions.
Intellectual Property
All platform content belongs to Pin-Up Bangladesh, its operator, or licensed partners. Software, design, text, graphics, logos, trademarks, and game interfaces may be used only for personal, non-commercial access.
Copying or distributing platform materials is not allowed. Users must not reproduce, modify, resell, or imitate Pin-Up content, apps, logos, or support pages without permission.
Security, Privacy, and Fair Play
Pin-Up Bangladesh uses security measures to protect account and payment data. The Privacy Policy lists SSL 256-bit encryption, encrypted storage, access controls, security audits, and 2FA availability for user accounts.
Games are presented under fairness systems from licensed providers. The Terms state that games use certified RNGs, while selected games such as Aviator and Aviatrix use Provably Fair technology.
Limitation of Liability
The platform is provided “as is” and may not always be uninterrupted or error-free. Pin-Up Terms state that the operator does not guarantee uninterrupted access, error-free operation, or specific outcomes.
Users accept the risk of technical issues, internet problems, and gambling losses. The platform is not responsible for losses caused by technical failures, connectivity issues, or force majeure events under the stated Terms.
Suspension and Termination
Accounts may be suspended or closed if users violate the Terms. This can happen in cases of fraud, multiple accounts, bonus abuse, underage use, restricted-jurisdiction activity, or refusal to complete verification.
Funds may be reviewed or withheld after serious violations. Users should resolve issues through official support rather than creating a new account or trying to bypass restrictions.
Governing Law and Support
The current Terms are governed by the laws of Curaçao. Disputes should first go through the internal complaints process, and unresolved cases may be escalated according to the framework stated in the Terms.
Support can help with Terms questions, payments, KYC, bonuses, account access, and restrictions. Users should contact official support channels and never share passwords, OTPs, wallet PINs, card CVV codes, or crypto private keys.
